Privacy policy

Privacy Policy

We value our Customers privacy and understand its importance. This Privacy Policy sets out how Zayiana Online uses and protects any information that you provide when you use this website. Zayiana Online is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Although you can be sure your personal information will never be shared with third parties, Zayiana Online may change some details in the current document in order to comply with the pertaining legislation. You should check this page from time to time to ensure that you are satisfied with its content and changes, and contact us for any doubt related to the subject.

What we collect

We may ask from our Customers, and collect when supplied, the following information:

name

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

Some information might be collected through the use of harmless cookies, in which case the value of such data is merely statistic and by any mean personal. For the exhaustive list of cookies we collect please refer to the List of cookies we collect section.

What we do with the information we gather

We require this information to understand our Customers needs and provide them with a better service, and in particular for the following reasons:

Internal record keeping to help us better focus our efforts on achieving Customer satisfaction.

We may use the information to improve our products and services.

We may sporadically send informational emails about new products launchment, special offers, discount offers, sales, event invitations or other information which we think our Customers may find interesting. For this purpose we will use the email addresses provided by the Customers themselves.

Eventually although rarely, we may also use our Customers information to contact tehm for market research purposes. We may use the information obtained this way to customise and improve the website according to our Customers’ interests.

Security

We are committed to ensuring that our Customers’ information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Additionally, our own IT and Services suppliers have been chosen with our Customers’ privacy in mind.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering for a limited time some general information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to Customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system as soon as it’s used. You can choose to accept or decline cookies. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you. Even in the case you accept the use of cookies, you remain totally in control of your personal data and information. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites since they are not governed by Zayiana Online privacy statement. We recommend you to exercise caution and carefully read the other websites own privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at zayiana.treasures@zayiana.com

We will not sell, distribute or lease your information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to . If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above mentioned address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

GOOGLE COOKIES

Statistical information about web traffic.

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

A securely encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator that tells whether you are currently logged into the store or not.

CUSTOMER_INFO

A securely encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID. Statistical purposes.

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.