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1.TERMS & CONDITIONS

Our registered address is Aggelou Metaxa 19, Glyfada 16675, Athens, GREECE. ZAYIANA ‘s website and related services are made available to you in accordance with the following Terms of and Condition. The company assumes the obligation to update this document in case of any change or addition to the terms.

PERSONAL DATA

In order to make purchases on our website, you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).

ORDERS

Prices include VAT (Value Added Tax).

Please note that all ZAYIANA ’s products are handmade in our workshop, so no two pieces are identical, and there maybe small differences from the pictures in the site and to the final products you receive.  We do our best to make them the same!!

Some of our products might be available upon request only, such as a personalised item. In this case they will be tagged with the label “Pre-Order”. Pre-ordered items are Non-Returnable. This does not affect your statutory rights in case of a defective product.

GIFTS

During checkout, you have the option to state whether you would like your order to be prepared as a gift. This includes free gift wrapping and a gift exchange card in case the recipient wishes to exchange their gift for another product. You also have the option to include a handwritten personal message. If your order is comprised of different gifts please mention it in the order’s comments.

You may also choose to send your gift directly to the recipient. In this case, please fill in the recipient’s details in the Shipping Information during checkout and we will notify you by email when the recipient has received your gift. We will also send you directly the invoice of the gift by email.

 

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In case you are facing problems with your order, please contact us:

Telephone:
+30 210 89 83 269
Monday – Wednesday – Saturday:  09:00 a.m. – 03:00 p.m.
Tuesday – Thursday – Friday: 09:00 a.m. – 09:00 p.m.

E-mail:
info@zayiana.com